Getting your bag to you.
We ship internationally from our fulfillment location in China to selected destinations across the United States, Europe, Asia, and other supported markets.
Carefully prepared before it begins its journey.
Orders are typically prepared and dispatched within 1-3 business days after your order is confirmed. Once your order has shipped, tracking information will be sent automatically to the email address used at checkout.
Delivery times by destination.
Estimated delivery time after your order has been dispatched.
Delivery time varies by destination and local carrier handling.
Estimated delivery time varies by destination, including South Korea and Japan.
From dispatch to your door.
TRACKING
Once your order has been dispatched, tracking information will be sent automatically to the email address used at checkout.
ADDRESS CHANGES
If you notice an error in your shipping address, please contact us as soon as possible. We can usually update your address if your order has not yet been dispatched.
DELIVERY DELAYS
Delivery estimates are not guaranteed and may occasionally be affected by customs, local carrier delays, weather, public holidays, or other circumstances outside our control.
INTERNATIONAL ORDERS
Shipping availability depends on your destination. Available shipping methods and rates will be shown at checkout before payment.
Simple at checkout.
Shipping rates and free-shipping thresholds vary by destination.
The final shipping cost, including any available free-shipping offer, will be shown at checkout before payment.
Free standard shipping may be available on qualifying orders. The minimum order amount required for free shipping varies depending on the delivery destination.
Taxes, duties, or customs charges may apply depending on your destination. Any charges not collected at checkout are the responsibility of the recipient.
Questions about your delivery?
If you have a question about shipping, tracking, or an existing order, contact us and include your order number when possible.
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