We’re here to help.
Questions about an order, shipping, returns, tracking, or one of our bags? We’d love to hear from you.
A little help,
whenever you need it.
Whether you have a question before ordering or need help with an existing order, our team is here to make things as simple as possible.
For the fastest help with an existing order, please include your order number in your message.
Here for the everyday questions.
ORDERS & TRACKING
Need an update on your order or tracking information? Send us your order number and we’ll help you check the latest status.
SHIPPING & RETURNS
Questions about delivery times, shipping rates, returns, or exchanges? We’ll help explain your options.
PRODUCT QUESTIONS
Want to know more about a bag, its size, details, or everyday use? Feel free to ask before ordering.
Already placed an order?
Please include your order number and the email address used at checkout. If you need to correct your shipping address, contact us as soon as possible before your order is dispatched.
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